VRXS Privacy Policy

Effective Date: 14/11/2025


1. Introduction

VRXS (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when you:

  • Use our website www.vrxs.co.uk (the “Website”)

  • Request quotes or services

  • Sign up for newsletters or contact us

By using our Website or Services, you consent to the practices described in this Policy.


2. Data We Collect

We may collect the following information:

a) Personal Information You Provide

  • Name, email address, phone number

  • Business name and address

  • Payment details (if you purchase services)

  • Any other information you provide in enquiries or forms

b) Automatically Collected Data

  • IP address, browser type, device, and operating system

  • Pages visited, time spent on the Website, and click activity

  • Cookies and similar tracking technologies (see Section 7)

c) Third-Party Sources

  • If you interact with VRXS via third-party platforms (e.g., social media or payment processors), we may receive data from them in accordance with their policies.


3. How We Use Your Data

We use your information to:

  • Respond to your enquiries and provide requested services

  • Send quotes, invoices, or updates about your projects

  • Improve our Website and Services

  • Send marketing communications (only if you have opted in)

  • Comply with legal obligations and protect our rights


4. Legal Basis for Processing

Under UK GDPR, our legal basis to process your personal data includes:

  • Contractual necessity – to provide services or fulfil orders

  • Consent – for marketing communications and newsletters

  • Legitimate interests – to improve our services, detect fraud, or maintain security

  • Legal obligations – to comply with accounting, tax, or other regulatory requirements


5. Data Sharing

We may share your information with:

  • Service providers and contractors – e.g., payment processors, hosting providers, email platforms

  • Legal or regulatory authorities – if required by law

  • Business transfers – if VRXS is sold or merged, relevant data may transfer as part of the transaction

We do not sell your personal data to third parties.


6. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, access, alteration, or disclosure.

  • Data is stored securely on UK/EU-compliant servers

  • Access to data is limited to authorised VRXS personnel

  • We regularly review security measures to maintain GDPR compliance


7. Cookies & Tracking

Our Website uses cookies and similar technologies to enhance your experience and analyse usage. For more information on how we use cookies and how to manage them, please see our Cookie Policy.


8. Retention of Personal Data

We keep personal data only as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Typically, we retain client records for 6 years to comply with UK accounting and tax requirements.


9. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data (subject to legal obligations)

  • Object to processing or withdraw consent

  • Receive your data in a portable format

  • Complain to the UK Information Commissioner’s Office (ICO) if you believe your data is mishandled

To exercise any of these rights, please contact: info@vrxs.co.uk


10. Third-Party Links

Our Website may include links to third-party websites. VRXS is not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any websites you visit.


11. Children

The Website is not intended for children under 13. We do not knowingly collect personal data from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a new “Effective Date”. Continued use of the Website constitutes acceptance of any changes.


13. Contact Information

For questions or concerns about this Privacy Policy or our data practices:

VRXS
Email: info@vrxs.co.uk
Website: www.vrxs.co.uk